Privacy Policy

Flomatik.ai Last updated: April 6, 2026

Who We Are

Flomatik ("we," "us," or "our") operates Flomatik.ai, an AI-powered chat and voice agent platform for businesses. If you have questions about this policy, contact us at andrew@flomatik.ai.

What We Collect

When you use Flomatik.ai, we may collect the following information:

  • Account information — your name and email address, provided via Google OAuth sign-in

  • Conversation logs — chat and voice interactions processed through your deployed agents

  • Lead data — information captured by your agents from your end users (names, emails, phone numbers, etc.)

  • Voice call data — recordings or transcripts from voice agent interactions, where applicable

  • Usage data — basic platform activity such as login timestamps and feature usage

  • Authentication cookies — session tokens used to keep you logged in

How We Collect It

  • Google OAuth — when you sign in, Google provides your name and email. We do not receive your Google password.

  • Supabase — we use Supabase for authentication and database services. Your data is stored in Supabase's secure cloud infrastructure.

  • Cookies — we use cookies strictly for maintaining your authenticated session. We do not use tracking or advertising cookies.

How We Use Your Data

We use your information to:

  • Authenticate your account and maintain your session

  • Operate and deliver the Flomatik platform features

  • Store and retrieve your agent configurations and conversation logs

  • Improve platform performance and reliability

  • Respond to support requests

How We Store and Protect It

Your data is stored in secure cloud infrastructure via Supabase, with encryption at rest and in transit. We apply industry-standard security practices to protect against unauthorized access, disclosure, or loss. Access to production data is strictly limited.

What We Don't Do

  • We do not sell your data to third parties

  • We do not use your data for advertising

  • We do not share your data with third parties except as required to operate the service (e.g., our infrastructure providers)

Data Retention

We retain your account data for as long as your account is active. Conversation logs and lead data are retained according to your account settings. You may request deletion of your data at any time by contacting andrew@flomatik.ai.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing

To exercise any of these rights, email us at andrew@flomatik.ai.

Third-Party Services

Flomatik integrates with third-party services including Google (OAuth), Supabase (database and auth), and cloud infrastructure providers. Each maintains their own privacy policies.

Changes to This Policy

We may update this policy as the platform evolves. We will update the "Last updated" date and, for material changes, notify users via email or in-app notice.

Contact

Flomatik — andrew@flomatik.ai — https://flomatik.ai