Flomatik.ai — Last updated: April 12, 2026
By accessing or using Flomatik.ai (“the Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Platform. These Terms constitute a binding agreement between you (“Client,” “you,” or “your”) and Flomatik (“we,” “us,” or “our”).
Access to Flomatik.ai is currently by invitation only. Invitations are non-transferable and may be revoked at any time at our sole discretion.
Flomatik provides AI-powered chat and voice agent services to help businesses automate customer interactions (“the Service”). We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access at andrew@flomatik.ai. Flomatik is not liable for any loss arising from your failure to protect your account.
You agree not to:
Violations may result in immediate suspension or termination of your account.
You are solely responsible for the configuration, prompts, training data, and deployment of any AI agents you create on the Platform. This includes the accuracy and appropriateness of responses generated by your agents when interacting with your end users.
Flomatik provides the platform and infrastructure but does not control or review the content of individual agent responses. You agree to monitor your agents' performance and ensure their outputs comply with applicable laws and regulations.
AI-generated responses may not always be accurate, complete, or appropriate. The Service is a tool to assist with customer interactions and is not a substitute for professional human judgment. Neither Flomatik nor you should rely on AI-generated outputs for legal, medical, financial, or other regulated advice without independent human review.
You are responsible for communicating the limitations of AI-generated responses to your end users where appropriate.
All content, technology, and materials comprising the Platform are owned by or licensed to Flomatik. You retain ownership of any content, data, prompts, and configurations you submit through the Platform.
You grant Flomatik a limited, non-exclusive license to use your content solely as necessary to provide and operate the Service. This license terminates when your account is closed and your data is deleted.
Your use of the Service is governed by our Privacy Policy. Processing of end user data collected through your deployed agents is governed by the Data Processing Agreement (DPA) between you and Flomatik.
You are responsible for ensuring that your use of the Service, including data collection from your end users, complies with all applicable data protection laws. This includes maintaining an appropriate privacy policy on your website and obtaining any required consents from your end users.
You agree to indemnify, defend, and hold harmless Flomatik and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
This indemnification obligation survives termination of your account.
The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Flomatik does not warrant that the Service will be uninterrupted, error-free, or that AI-generated outputs will be accurate or suitable for any particular use.
To the maximum extent permitted by law, Flomatik shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to damages arising from agent responses, data loss, or service interruptions.
Our total aggregate liability for any claims arising under or related to these Terms shall not exceed the greater of (a) the total fees you paid to Flomatik in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).
Flomatik reserves the right to suspend or terminate your account at any time, with or without cause. Where practicable, we will provide reasonable notice before termination except in cases of Terms violations, abuse, or legal requirements.
You may terminate your account at any time by contacting andrew@flomatik.ai.
Upon termination, we will delete or return your data in accordance with our Privacy Policy and any applicable DPA. Sections 6, 7, 10, 11, 12, 14, and 15 survive termination of these Terms.
Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days.
If the dispute cannot be resolved through negotiation, it shall be resolved exclusively in the state or federal courts located in Hennepin County, Minnesota. Both parties consent to the personal jurisdiction of these courts.
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of laws provisions.
Flomatik may update these Terms at any time. For material changes, we will provide at least thirty (30) days' notice via email or in-app notification. Continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and Flomatik regarding the Service and supersede all prior agreements or understandings.
Flomatik — andrew@flomatik.ai — flomatik.ai